Most orders are processed and shipped from our warehouse within two (2) working days of receipt of your order. Exceptions to this rule include: (1) off-line orders for which the purchaser has not called in with payment information; (2) orders having shipping addresses that cannot be validated through the US Postal Service data base.
Your order will be shipped by UPS or US Postal Service from our warehouse located in Florida. Shipment tracking numbers may not be available until one working day after the order has been submitted, paid for and shipped. For example, an order you place on Saturday using a credit card will not be shipped until the next Monday at the earliest, and tracking information may not be available until Tuesday.
MAKE SURE YOU PROVIDE US A CORRECT SHIP TO ADDRESS. If the address you provide is not correct, including an accurate street number and street spelled correctly, and especially including a correct ZIP CODE, we will be charged $12.75 per package by UPS. IT IS YOUR RESPONSIBILITY TO ENSURE THAT YOU GIVE US A DELIVERABLE ADDRESS. If you have any doubt about the deliverability of the address you give us, please check it out at the official US Postal Service Zip Code Lookup Site as this is the database of addresses that UPS uses to determine whether the address is valid.
INTERNATIONAL ORDERS. Please note that our shipping charges do NOT include any duties, fees or taxes that might be incurred when the order arrives in your country; these charges are entirely the responsibility of the purchaser.